Deskripsi pekerjaan Administrasi Mandarin Staff PT Adi Pragata Logistik
This role involves handling customer service, sales liaison, public relations, and administrative documentation for Mandarin-speaking clients. You will manage all forms of correspondence, inquiries, and complaints from clients in Mandarin or English through email, phone, and chat professionally and promptly. You will act as an extension of the sales team in communicating with Mandarin clients to follow up on orders, conduct initial negotiations, and ensure smooth transaction processes. You will build and maintain long-term relationships with Mandarin clients and represent the company's positive image in every interaction. You will also manage administrative documents and daily reports required for smooth client operations.
Key responsibilities
Handle all forms of correspondence, inquiries, and complaints from Mandarin-speaking clients via email, phone, and chat professionally and promptly
Act as an extension of the sales team in communicating with Mandarin clients for order follow-up, initial negotiations, and transaction management
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