Analis Bisnis

Qualifications

• Bachelor's degree in Information Systems, Accounting, or a related field.
• Minimum 2–5 years of experience as a Product Analyst, Business Analyst, ERP Consultant, Product Operations, or a similar role.
• Experience with accounting software is required; experience with Accurate ERP is a strong advantage.
• Hands-on experience with Warehouse Management Systems (WMS) and Omnichannel Order Management Systems (OMS) is highly preferred.
• Experience in API integration, including understanding REST APIs and system integration workflows.
• Strong analytical and problem-solving skills with the ability to translate business requirements into product solutions.
• Excellent communication and stakeholder management skills.
• Proficient in English, both written and spoken; Mandarin Chinese is a plus.

Job Description

• Gather, analyze, and document business requirements from internal and external stakeholders.
• Work closely with Product Managers, Engineering, QA, and Customer Success teams to define product features and enhancements.

Conduct product demonstrations and support the Sales team during pre-sales activities by understanding customer requirements and proposing suitable solutions.

• Analyze customer workflows and recommend solutions to improve warehouse management and omnichannel operations.
• Create detailed requirement documents, user stories, process flows, and functional specifications.

Coordinate API integration projects with third-party systems such as ERP, marketplaces, e-commerce platforms, logistics providers, and accounting software.

Support implementation, UAT (User Acceptance Testing), and product rollout activities.

Monitor product performance, identify improvement opportunities, and propose product enhancements based on customer feedback and market needs.

• Provide functional support and product consultation to implementation and support teams.
• Collaborate with cross-functional teams to ensure successful product delivery and continuous improvement.