Skill diminta
CommunicationLeadership
Deskripsi
- We're looking for an experienced
- Area Manager
to oversee the operations of multiple dental clinics within an assigned region — leading clinic teams, driving performance, and ensuring service excellence across all branches.
- Key Responsibilities
- Lead, supervise, and develop Clinic Supervisors & clinic teams in your assigned area.
- Ensure daily clinic operations run smoothly, efficiently, and in compliance with company SOPs.
- Monitor and improve key performance indicators (occupancy, sales, productivity, patient satisfaction).
- Implement standards of service excellence to maintain world-class patient experience.
- Solve operational issues proactively with a strong problem-solving mindset.
- Conduct regular clinic visits, audits, and coaching sessions.
- Coordinate with cross-functional departments (Medical, Finance, Talent, Marketing, Supply Chain).
- Drive operational improvements, cost efficiencies, and continuous service quality enhancement.
- Lead execution of company initiatives across clinics within the assigned area.
Requirements
- Minimum 3-5 years experience in clinic/retail/healthcare operations management.
- Strong leadership skills with proven experience managing multi-site operations.
- Excellent communication, interpersonal, and coaching ability.
- Analytical and comfortable working with metrics, SOPs, and targets.
- High ownership, initiative, and problem-solving orientation.
- Able to work in a fast-paced, structured, and rapidly scaling environment.
- Willing to travel/visit clinics regularly.