Skill diminta
CRMGoogle SheetsMicrosoft ExcelMicrosoft PowerPoint
Gaji pasar untuk posisi ini
Median Rp6,5 jt/bulan · rentang umum Rp4,8 jt – Rp8,2 jt
Berdasarkan 199 lowongan Operations Management level Manajer se-Indonesia.
Gaji lowongan ini 35% di atas median pasar.
Lihat data gaji selengkapnya →Deskripsi
About the role
Assistant Operations Manager
responsible for overseeing licensing and regulatory compliance, branch performance monitoring, operational control, performance improvement, and data analysis across multiple clinic locations.
- Key responsibilities
- Manage clinic licensing process from preparation, document collection, submission, visitation to completion
- Ensure all licensing documents, legality and compliance are available and well documented
- Analyse achievement of targets and performance gaps
- Identify clinics experiencing performance decline
- Monitor clinic performance daily, weekly and monthly
- Ensure SOP implementation across all clinics
- Monitor customer journey processes
- Identify bottlenecks and potential issues in operational processes
- Identify root cause of operational problems and help create improvement plans using PDCA approach
- Create operational monitoring dashboards, compare clinic performance and provide insights and recommendations to Manager Operational
- About you
- Minimum S1 degree, preferably in Management, Business Administration, Health/Hospital Management
- 2–3 years operational experience in clinic/hospital/beauty industry/retail/service
- Experience in a similar position
- Understanding of business licensing administration processes and healthcare facilities
- Highly organised in documentation, tracking and filing
- Able to communicate with clinics, doctors, frontline staff, beauticians, pharmacists and external parties
- Willing to conduct visits/monitoring to branches
- Proficient in Excel/Google Sheets/PowerPoint and POS/CRM systems is an advantage
- Detail-oriented, assertive, systematic, responsive, problem solver with high ownership