Skill diminta
BPJSBaristaCommunicationCustomer ServiceTeamwork
Deskripsi
About Eightyone Coffee
At Eightyone Coffee, we believe that every cup tells a story. We are committed to serving high-quality Indonesian specialty coffee while delivering genuine hospitality and memorable customer experiences.
- As we continue to grow, we are looking for passionate individuals who are eager to learn, grow, and build a long-term career with us.
- If you love coffee, enjoy connecting with people, and thrive in a fast-paced environment, we'd love to meet you.
Key Responsibilities
- Beverage Preparation
- Prepare espresso-based beverages, manual brew coffee, and non-coffee beverages according to company standards.
- Maintain product consistency through proper calibration and brewing techniques.
- Ensure all beverages meet Eightyone Coffee quality standards.
- Customer Experience
- Deliver warm, genuine, and professional hospitality to every customer.
- Recommend products and create memorable guest experiences through active engagement.
- Handle customer feedback and complaints professionally.
- Store Operations
- Maintain cleanliness and organization of the bar, equipment, and dining area.
- Perform opening, mid-shift, and closing duties according to SOP.
- Monitor product quality, stock availability, and report operational issues.
- Teamwork
- Collaborate with team members to ensure smooth daily operations.
- Support fellow baristas during peak hours.
- Maintain a positive and professional working environment.
Qualifications
- Barista
- Minimum 1 year of experience as a Barista (Fresh graduates with strong passion for coffee are welcome to apply).
- Passionate about coffee and customer service.
- Positive attitude and willingness to learn.
- Able to work in shifts, weekends, and public holidays.
- Excellent communication and teamwork skills.
Preferred Qualifications
Candidates with experience in brands such as Starbucks, % Arabica, Fore Coffee, Kenangan Coffee, Tomoro Coffee, Tuku, Flash Coffee, Excelso, or other specialty coffee shops will be an advantage.
Knowledge in
- Espresso extraction
- Coffee calibration
- Manual brewing
- Latte art
- Coffee sensory
- Customer engagement
- Hospitality
- will be highly valued.
What We Offer
- Competitive salary
- BPJS Kesehatan & Ketenagakerjaan
- Service charge (where applicable)
- Career development opportunities
- Professional coffee training
- Continuous learning and development
- Friendly and supportive working environment
- Opportunity to grow together with a rapidly expanding coffee company
- Why Join Eightyone Coffee?
- Work with Indonesian specialty coffee
- Clear career growth opportunities
- Continuous Learning & Development Program
- Positive and collaborative work culture
- Be part of an expanding coffee company