Bellboy Uluwatu

Deskripsi pekerjaan Bellboy Uluwatu Balinest Villas

Job Description

We are looking for a friendly, professional, and service-oriented Bellboy to join our hospitality team. The ideal candidate will be responsible for creating a positive first impression by providing excellent guest assistance from arrival to departure.

Responsibilities

• Welcome guests warmly upon arrival and departure.
• Assist guests with carrying and transporting luggage to and from their rooms.
• Escort guests to their rooms and explain room features, hotel facilities, and available services.
• Support the Front Office team during check-in and check-out processes.
• Provide guests with information about hotel facilities, local attractions, transportation, and nearby destinations.
• Respond promptly and professionally to guest requests and inquiries.
• Coordinate with Housekeeping, Engineering, Security, and other departments to ensure excellent guest service.
• Store and retrieve guests' luggage safely when required.
• Maintain cleanliness and organization of the lobby, entrance, and luggage storage area.
• Arrange transportation or assist guests with taxi bookings when needed.
• Handle guests' belongings with care and ensure their security at all times.
• Perform other duties assigned by the Front Office Supervisor or Duty Manager.

Qualifications

• Minimum Senior High School (SMA/SMK) graduate; Diploma in Hospitality or Tourism is preferred.
• Minimum 1 year of experience as a Bellboy, Porter, or in a similar hospitality role.
• Fresh graduates with a Hospitality or Tourism background are welcome to apply.
• Excellent customer service and interpersonal skills.
• Good communication skills in both Bahasa Indonesia and basic English.
• Well-groomed, professional appearance, and positive attitude.
• Physically fit and able to lift and carry guests' luggage safely.
• Honest, responsible, disciplined, and reliable.
• Able to work independently as well as in a team.
• Willing to work on a rotating shift schedule, including weekends and public holidays.
• Possession of a valid driving license (SIM A or SIM C) is an advantage.