Business Analyst (Logistics & Supply Chain)

Deskripsi pekerjaan Business Analyst (Logistics & Supply Chain) PT Akal Karya Indonesia

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related field.
• Minimum 2–3 years of experience in the Logistics, Freight Forwarding, Transportation, or Supply Chain industry.

• Previous experience in one of the following roles

• Logistics Analyst
• Supply Chain Analyst
• Supply Chain Business Analyst
• Operations Business Analyst
• Fluent in English, both written and spoken.
• Strong analytical and problem-solving skills with the ability to interpret operational and business data.
• Proficient in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, advanced formulas). Experience with ERP, WMS, or TMS is an advantage.
• Excellent communication and stakeholder management skills.
• Able to work independently as well as collaboratively in a fast-paced environment.

Jobdesc

• Analyze logistics and transportation data to identify trends, operational issues, and opportunities for process improvement.
• Monitor and evaluate key operational KPIs, including on-time delivery, shipment performance, vehicle utilization, transportation costs, and service levels.
• Prepare daily, weekly, and monthly operational reports and dashboards for management.
• Analyze transportation costs and recommend cost optimization initiatives without compromising service quality.
• Collaborate with Operations, Fleet, Warehouse, Customer Service, and Commercial teams to improve operational efficiency.
• Conduct root cause analysis on delivery delays, shipment issues, and operational bottlenecks, and recommend corrective actions.
• Identify business requirements and propose data-driven solutions to improve logistics and transportation processes.
• Support route optimization, capacity planning, and resource utilization initiatives.
• Evaluate operational performance and ensure compliance with company SOPs and customer service level agreements (SLAs).
• Assist in implementing new operational processes, system enhancements, and continuous improvement initiatives.
• Maintain data accuracy and ensure consistency across operational reports and business analysis.
• Present analytical findings and recommendations to management and key stakeholders.
• Support strategic projects related to logistics operations, transportation performance, and business process optimization.
• Perform ad hoc analysis to support operational and business decision-making.