Business Consultant Freight & Clearance (Sales Specialist)

Qualifications

• Minimum bachelor's degree from Logistics, International Business, Management, or any major.
• Minimum 2-3 years of experience in export/import service sales, freight forwarding, or B2B logistics.
• Excellent presentation, communication, and business negotiation skills.
• Familiar with using CRM tools and developing pipeline/forecast.
• Understand clearance processes, shipping SLAs, incoterms, and customs documentation needs.

Responsibilities

• Identify new business opportunities and prospective customers in the export, import, and international logistics segments.
• Develop strategic approaches and implement sales plans to achieve set revenue targets.
• Conduct joint sales calls, courtesy calls, customer visits, and other relationship activities to maintain customer loyalty.
• Handle customer complaints directly and propose short-term and long-term improvement solutions.
• Provide regular pipeline, visit results, and opportunity conversion reports for monitoring purposes.
• Conduct competitor research and market trends to support business penetration and development.
• Develop new product (service/customized service) ideas or proposals according to strategic customer needs.
• Adjust sales activities and approaches to the development of systems, processes, and company policies.