Business Development Executive

Deskripsi pekerjaan Business Development Executive PT Total Cloud Solutions

Job Overview

We are looking for a motivated Business Development Executive (IT) to drive business growth through a combination of account management and new client acquisition. This role focuses on maintaining long-term relationships with existing clients while proactively identifying new opportunities both within assigned accounts and from new prospects. You’ll work closely with cross-functional teams to deliver IT consulting solutions such as Salesforce, Zendesk, Zoho, and Google Workspace that help businesses work smarter and grow faster.

Responsibilities

• Serve as the main point of contact for assigned accounts, ensuring excellent client communication and satisfaction.
• Identify and pursue new business opportunities through referrals, networking, and inbound/outbound activities.
• Develop a strong understanding of client business needs and industry challenges, positioning the right IT solutions to create value.
• Collaborate with presales and technical teams to create tailored proposals, demos, and solution recommendations.
• Build and execute account plans to retain existing clients, increase revenue through upselling/cross-selling, and attract new clients.
• Partner with technology vendors (Salesforce, Zendesk, Zoho, Google Workspace) to leverage tools, resources, and joint marketing activities.
• Monitor project delivery, resolve client concerns, and ensure solutions meet expectations.
• Stay informed on market trends, competitors, and new technologies to anticipate client needs and support consultative selling.

Requirements

Bachelor’s degree in Business, Marketing, or related field with minimum 3 years of experience in IT sales, SaaS, or digital consulting and exposure to both account management and business development.

• Proven success in achieving sales targets through a mix of client retention and new business acquisition.