Design and manage features/mechanics that drive ShopeePay app installs.
Own initiatives that convert installed users into monthly active users — onboarding flows, re-engagement triggers, habit-forming features, and retention mechanics.
Develop features that convert active users into monthly transacting users — reducing friction in the first transaction, incentive structures, and use-case expansion to drive repeat transaction behavior.
Continuously identify and test new growth levers — new feature concepts, engagement mechanics — through structured experimentation (A/B testing, pilot rollouts).
Analyze performance of existing growth features, diagnose underperformance, and iterate on mechanics, UX, and incentive design to improve conversion at each funnel stage.
able to independently design, prototype, and iterate on UX/UI flows and mockups to communicate feature concepts to design/engineering without waiting on a designer for every iteration.
Excellent stakeholder management and communication skills; able to work cross-functionally across engineering, design, data, and business teams.
Bonus: experience in digital payments/wallets, e-commerce cross-sell mechanics, or Southeast Asian markets.
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