Central Processing Training & Development Officer

• Training Content Development
• Develop and update training materials, including presentation slides, training guides, job aids, training videos, and learning modules.
• Translate SOPs, Work Instructions, and operational processes into learner-friendly training content.
• Design competency-based learning materials to support onboarding, refreshment, certification, and upskilling programs.
• Collaborate with stakeholders to review, revise, and improve learning content.
• Learning Program & Project Support
• Support the development and execution of learning programs across Hub Kitchen and Central Kitchen Operations.
• Partner with Operations, QA, R&D and Commercial teams, along with other stakeholders to identify learning needs and develop solutions.
• Manage assigned learning projects and ensure timely completion of deliverables.
• Support New Product Launch (NPL) readiness through training material preparation and deployment.
• Training Documentation & Repository Management
• Maintain training material repositories and ensure all documents are properly organized.
• Manage version control for training modules, SOPs, and Work Instructions.
• Ensure learning assets remain updated, accurate, and accessible.
• Support the governance and standardization of learning documentation.
• Digital Learning & Video Development
• Develop and maintain training videos and digital learning assets.
• Support learning technology initiatives and content digitization.
• Explore innovative learning approaches to improve learner engagement and effectiveness.
• Continuous Improvement
• Identify opportunities to improve training effectiveness and learning processes.
• Support standardization and quality improvement initiatives across all learning materials.
• Contribute to learning innovation and capability development projects
• Education

Fresh graduate or Bachelor’s Degree in

• Psychology
• Educational Technology
• Human Resource Management
• Business Administration
• Management
• Industrial Engineering
• Communication
• Other related fields
• Experience
• Minimum 0–2 years of experience in Training & Development, Learning & Development, Training Operations, or related fields.
• Experience developing training materials, SOP-based learning content, and learning programs is preferred.
• Experience in F&B, Retail, Manufacturing, Logistics, or Operations environments is an advantage.
• Technical Skills
• Proficient in Google Workspace and Microsoft Office.
• Strong presentation and content development skills.
• Familiarity with instructional design principles.
• Experience using Canva, Adobe Creative Suite, or similar design tools.
• Basic video editing skills.
• Familiarity with AI productivity tools is an advantage.
• Soft Skills
• Strong communication and stakeholder management skills.
• Strong project management and organizational skills.
• Ability to manage multiple priorities and deadlines.
• High attention to detail and quality standards.
• Proactive and able to work independently