Chief Steward | Guest Service & Hospitality Operations Jeeva Samudera

QUALIFICATIONS

• Minimum 3 years of experience in luxury hospitality, yacht, cruise, or five-star hotel operations.
• Passionate about delivering exceptional guest service and creating memorable experiences.
• Strong communication and interpersonal skills with excellent English, both spoken and written.
• Professional, well-groomed, proactive, and attentive to detail.
• Able to lead a service team and work collaboratively in a dynamic onboard environment.
• Flexible to work onboard during multi-day voyages.
• Previous experience in luxury yachts or cruise ships is an advantage.

KEY RESPONSIBILITIES

• Deliver personalized and exceptional guest experiences throughout each voyage.
• Host guests onboard, coordinate daily activities, and anticipate guest needs.
• Supervise food and beverage service, ensuring professional and seamless dining experiences.
• Coordinate with the Captain, Cruise Director, Chef, and crew to ensure smooth daily operations and outstanding service delivery.
• Lead the onboard service team while maintaining the highest standards of hospitality, presentation, and guest satisfaction