Compliance Lead

Department Leadership

: You'll lead, coach, and develop the Compliance & Accreditations team, setting clear goals, managing performance, and ensuring consistent execution.

Accreditations & BIR Representation

: You'll secure and maintain the accreditations and licenses required for POS operations, represent UTAK POS in BIR discussions and accreditation matters, and ensure all supporting documentation and processes are in place.

Regulatory Compliance & System Alignment

: You'll monitor BIR regulations and memoranda, interpret their impact on our operations, and work with Product and Tech to ensure our systems and processes remain compliant with current requirements.

BIR Permit Processing

: You'll oversee end-to-end permit-to-use (PTU) applications, guide clients through requirements, manage BIR follow-ups, and resolve pending concerns.

High-Level Escalation Management

You'll take ownership of critical BIR-related escalations, lead resolution efforts, and coordinate directly with government representatives and internal stakeholders when sensitive compliance issues arise.

Client & Stakeholder Coordination

: You'll guide clients through compliance requirements and coordinate with the BIR and internal teams to resolve concerns and keep applications moving.

Client Activation & Cross-Team Collaboration

: You'll work with relevant teams to ensure approved permits translate into successful system activation and that clients are equipped to operate compliantly.

Training & Knowledge Management

You'll develop SOPs, process guides, templates, and training materials while building the team's expertise and helping other departments understand relevant BIR requirements.

Data & Performance Reporting

: You'll maintain accurate application and accreditation records, monitor processing timelines, approvals, activations, and BIR fees, and use performance data to recommend improvements.

• Process Improvement & Automation
• : You'll improve workflows, develop tools and automations, and streamline processing to reduce delays, errors, and backlogs.
• Strong People Leader
• : You can lead, coach, and develop a team while setting clear expectations and maintaining accountability for results.
• Regulatory Compliance Experience

: You have experience in compliance, regulatory processing, or a related field, ideally involving BIR requirements, government transactions, or business systems.