Contact Call Center Operations

Job Description

Coordinate with internal teams and external clients to ensure that contact center / call center project runs smoothly in terms of administration, planning, implementation, management, development and monitoring; also initiate opportunities for new business.

Job Qualifications

Minimum Bachelor’s Degree with any major, preferrable from Economy, Business, Management, or Communication with minimum GPA of 3.00 out of 4.00

• Have minimum 3 years experience working as Contact Center / Call Center Operational Supervisor / Manager
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Flexibility and adaptability in a fast-paced environment
• Convenient to work mobile (especially in Central Java)
• ⁠Willing to be placed at PT Karyaputra Suryagemilang (member of Anabatic Holding), which is located in Daerah Istimewa Yogyakarta