Skill diminta
EnglishMandarinTroubleshooting
Deskripsi
Qualifications
- Understand the basic knowledge of IDC Data Center
- Understand the functions and characteristics of mainstream network equipment (switches, routers, firewalls, etc.)
- Install, configure, and maintain physical servers, racks, and hardware
- Perform hardware upgrades, replacements, and troubleshooting
- Manage cabling (fiber & copper), labeling, and rack organization
- Monitor network connectivity, switches, routers, and firewalls
- Troubleshoot network latency, outages, and packet loss issues
- Support VLANs, IP addressing, and basic routing
- Respond to alerts, outages, and performance issues
- Perform root cause analysis and incident reporting
- Prepare daily data statistical reports according to Customer's needs
- Require 7*24 shift scheduling support
- MUST have the ability to communicate and write proficiently in Mandarin Chinese
General requirements
- Diploma degree or above (welcome new graduates) , IT related major is preferred
- Proactive, good coordination skills, strong sense of responsibility
- Mature, attention to details, good documentation skills
- Must be able to speak , read & write fluent English & Mandarin Chinese
- Quick learning ability, adapt quickly to changes
- Able to work Over-time if required
- Salary range above is for reference only, final amount will be based on actual background and previous work experiences