Skill diminta
CommunicationGoogle SheetsLeadershipMicrosoft ExcelStakeholder Management
Gaji pasar untuk posisi ini
Median Rp3,5 jt/bulan · rentang umum Rp2,7 jt – Rp4,7 jt
Berdasarkan 672 lowongan Warehouse se-Indonesia (semua level).
Lihat data gaji selengkapnya →Deskripsi
About this Position
As our Dry Outbound Senior Supervisor, you will oversee end-to-end outbound operations, leading a large ground team to ensure fulfillment accuracy, on-time dispatch, and productivity while maintaining a strong balance between operational execution and data-driven decision-making.
Job Description
As our Astronaut, your missions are
- Oversee end-to-end outbound operations from picking, packing, and loading to Hub receiving.
- Plan daily manpower allocation and ensure smooth execution against operational targets.
- Lead and manage a 50+ people team, including attendance, performance, productivity, and manpower churn.
- Monitor key KPIs including Fulfillment Rate, On-Time Dispatch, Productivity, and Manpower Churn.
- Coordinate with Supply Chain, Inventory, Fleet, and Hub teams to resolve operational issues and maintain service levels.
- Ensure compliance with SOPs, health, safety, hygiene, security, and 5S standards.
- Analyze operational data and reports to identify issues, improve productivity, and support structured decision-making.
- Drive a fast-paced, disciplined, and accountable working culture while providing hands-on leadership and coaching to the ground team.
In order to launch the missions successfully, you need to have
Minimum 5 years of warehouse/fulfillment experience, with at least 2 years at Supervisor level; experience in fresh product, retail, or e-commerce is preferred.
- Strong understanding of end-to-end outbound and fulfillment processes, including multiple pick, packing, loading, and dispatch.
- Experience managing 50+ people in a fast-paced operational environment.
- Strong leadership, communication, stakeholder management, and problem-solving skills, with a hands-on and high-paced working style.
- Strong data and analytical skills, with proficiency in Google Sheets/Excel, especially formulas and operational reporting.
- Strong ownership, integrity, safety awareness, and strict adherence to SOPs and operational standards.
- Flexible to work in a 24/7 operation, including weekends and public holidays, and comfortable with extended working hours when required.
- Minimum High School Diploma, with strong preference for e-commerce fulfillment experience; placement in Cibitung.