Skill diminta
AccurateCommunicationCustomer ServiceEnglishGuest RelationsTeamwork
Gaji pasar untuk posisi ini
Median Rp3,3 jt/bulan · rentang umum Rp2,4 jt – Rp4,5 jt
Berdasarkan 465 lowongan Hospitality se-Indonesia (semua level).
Gaji lowongan ini 13% di bawah median pasar.
Lihat data gaji selengkapnya →Deskripsi
Omma Dayclub Bali hiring DW Guest Relation
Tanggung Jawab
- Welcome guests warmly and provide excellent customer service at all times.
- Assist guests with inquiries, requests, and complaints in a professional manner.
- Ensure guest satisfaction by creating a positive and memorable experience.
- Provide accurate information about the venue, events, promotions, and services.
- Maintain good communication and coordination with all operational departments.
- Handle guest relations activities and support smooth daily operations.
- Ensure cleanliness, grooming, and appearance standards are maintained.
- Build strong relationships with guests and maintain a friendly atmosphere.
- Assist in handling reservations, guest lists, and VIP arrangements when needed.
Kualifikasi
- Minimum High School/Vocational School graduate.
- Good looking and well-groomed appearance.
- Excellent communication and interpersonal skills.
- Friendly, energetic, and service-oriented personality.
- Able to speak English both verbal and written is an advantage.
- Able to work in a fast-paced environment.
- Strong teamwork and positive attitude.
- Willing to work shifts, weekends, and public holidays.
- Previous experience in hospitality, nightlife, or F&B industry is preferred.
- Able to handle guest complaints and requests professionally.