E-Commerce Lead

• Deskripsi pekerjaan E-Commerce Lead Glamazing
• E-Commerce Lead
• 📍 Location: Malang (WFO)
• 💼 Employment: Full Time

About the Role

Glamazing is looking for an experienced E-Commerce Lead to drive the growth of our online business across Shopee, TikTok Shop, Tokopedia, Lazada, and future marketplaces. You will lead the e-commerce team, develop growth strategies, optimize platform performance, and collaborate with cross-functional teams to maximize revenue, profitability, and customer experience.

Responsibilities

• 1.
• Lead and manage the daily operations of all e-commerce platforms (Shopee, TikTok Shop, Tokopedia, Lazada, etc.).
• Develop and execute sales growth strategies to achieve monthly and annual revenue targets.
• Monitor and analyze key performance metrics (Traffic, CTR, ATC, CVR, AOV, ROAS, GMV, ROI) and implement data-driven improvements.
• Plan and optimize campaign calendars including Payday, Double Date, Mega Campaigns, Flash Sale, Bundling, Voucher, and Pricing Strategy.
• Lead and mentor the E-Commerce team, ensuring productivity, accountability, and continuous improvement.
• Collaborate with Marketing, Live Commerce, Affiliate, Content Creator, Warehouse, and Finance teams to ensure seamless campaign execution.
• Conduct competitor analysis, market trends, pricing strategy, and category performance evaluation.
• Forecast inventory requirements together with Warehouse and Supply Chain to prevent stock shortages or overstocks.
• Build strong relationships with marketplace account managers and external partners.
• Prepare weekly and monthly business performance reports with strategic recommendations for management.
• Identify new growth opportunities, improve customer journey, and increase conversion rates.

Qualifications

• Bachelor's Degree in Business, Marketing, Management, or related field.
• Minimum 3 years of experience in E-Commerce with at least 1 year in a leadership role.
• Experienced in managing Shopee, TikTok Shop, Tokopedia, and other marketplace platforms.
• Strong understanding of marketplace algorithms, campaign management, pricing strategy, and promotional mechanics.
• Excellent analytical skills and experienced in using Excel/Google Sheets.
• Data-driven with strong problem-solving and decision-making abilities.
• Experienced in leading teams and cross-functional collaboration.
• Strong communication, negotiation, and leadership skills.
• Experience in the beauty, skincare, or FMCG industry is highly preferred.