E-Commerce Specialist

Job Description

Manage online store operations across various marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada, etc.) to ensure optimal sales performance.

• Upload, update, and optimize products, including product descriptions, pricing, inventory, photos, and categories.
• Plan and execute marketplace campaigns, promotions, flash sales, vouchers, and other sales programs.
• Monitor store performance based on KPIs, such as traffic, conversion rate, sales, and customer engagement.
• Analyze sales data, market trends, and competitor activities to identify business growth opportunities.
• Coordinate with the Marketing, Warehouse, Customer Service, and Sales teams to ensure smooth operational flow.
• Prepare daily, weekly, and monthly reports, providing strategic recommendations to boost e-commerce performance.
• Ensure all marketplace operations align with company SOPs and performance targets.
• Job Qualifications
• Minimum Diploma (D3) or Bachelor's Degree (S1) in any major.
• Minimum 1 year of experience as an E-Commerce Specialist, Marketplace Specialist, or a similar role.
• Proven experience managing marketplaces such as Shopee, Tokopedia, TikTok Shop, Lazada, or other e-commerce platforms.

Strong understanding of marketplace features, campaigns, Marketplace Ads, vouchers, flash sales, affiliate marketing, and sales growth strategies.

• Proficient in analyzing sales data, traffic, and conversion rates, as well as preparing performance reports.
• Skilled in Microsoft Excel or Google Sheets for data processing and reporting.
• Excellent communication, coordination, and problem-solving skills.
• Ability to work independently and as part of a team, while remaining target-oriented and deadline-driven.
• Experience in the automotive industry (spare parts, tires, oil, vehicle accessories, or auto workshops) is a strong plus.
• Fluent in English, both spoken and written.
• Residing in North Jakarta is a plus.