Electrician Senior Supervisor

• Job description for Electrician Senior Supervisor at Mr Plumber
• Senior Electrical Supervisor
• Position Overview
• Key Responsibilities
• Electrical Works & Troubleshooting & Installing Door Access System
• Team Supervision
• Training & Development
• Quality Control
• Operations Support

Requirements

What We Expect From a Senior Electrical Supervisor

The Senior Electrical Supervisor is responsible for overseeing electrical service operations, supervising electricians, ensuring high-quality workmanship, and making sure jobs are completed safely, efficiently, and according to company standards.

This is a senior hands-on position. The successful candidate should be an experienced electrician who is capable of handling more complicated electrical works independently while also providing technical guidance, training, and supervision to other electricians.

• Perform and supervise residential and commercial electrical works.
• Diagnose electrical faults accurately and recommend appropriate solutions.
• Handle more complex electrical troubleshooting and rectification works.
• Carry out installation, replacement, repair and maintenance of electrical components and systems.
• Ensure electrical works are completed safely and according to applicable requirements and good industry practices.
• Provide technical support to electricians when they encounter difficult or unusual problems.
• Supervise and provide technical guidance to electricians.
• Assign or coordinate work based on technicians' skills and job complexity.
• Check the quality of work completed by electricians.
• Ensure technicians follow the company's SOPs and safety procedures.
• Identify mistakes, workmanship issues and areas for improvement.
• Help the team solve problems instead of simply escalating every technical issue to management.
• Train junior and newly hired electricians.
• Conduct practical on-the-job training.
• Teach technicians proper troubleshooting methods instead of relying on trial and error.
• Improve the team's overall technical knowledge, workmanship and productivity.
• Assess whether technicians are competent to perform different categories of electrical work independently.
• Ensure all electrical jobs meet the company's workmanship standards.
• Conduct inspections or checks when required.
• Reduce callbacks, complaints and repeat visits caused by incorrect diagnosis or poor workmanship.
• Investigate technical complaints and determine the root cause.
• Recommend improvements to electrical work procedures and SOPs.
• Work closely with the operations and customer service teams to resolve complicated electrical cases.
• Advise the team on job requirements, manpower, materials and estimated work required.
• Assist with site inspections and preparation of quotations for complicated electrical works when necessary.
• Identify potential problems before work begins and communicate them clearly to the relevant team.
• Ensure jobs are completed within a reasonable timeframe without compromising safety or quality.
• Strong practical experience in electrical installation, repair and troubleshooting.
• Good understanding of residential and commercial electrical systems.
• Able to diagnose electrical problems independently.
• Able to supervise and guide other electricians.
• Strong sense of responsibility and workmanship.
• Good problem-solving and decision-making skills.
• Able to communicate clearly with technicians, operations staff and customers.
• Willing to take ownership of difficult electrical cases.
• Safety-conscious and disciplined in following procedures.
• Relevant electrical qualifications or certifications will be an advantage.
• The Senior Electrical Supervisor is not simply the most experienced electrician in the team. He is expected to
• raise the performance of the entire electrical department

Success in this position means

Better diagnosis → Better workmanship → Fewer callbacks → Faster job completion → Better-trained electricians → Higher customer satisfaction

The Senior Electrical Supervisor should gradually build a team that can handle most electrical jobs independently, with fewer technical problems requiring escalation to management.