Endpoint Intune Administrator

• Manage Microsoft Intune end-to-end for Windows, macOS, iOS, and Android devices.
• Design, implement, and maintain Intune configuration profiles, compliance policies, device restrictions, and security baselines.
• Administer and support Mobile Device Management (MDM) and Mobile Application Management (MAM) solutions.
• Manage the complete device lifecycle, including enrollment, provisioning, configuration, monitoring, troubleshooting, and decommissioning.
• Implement, maintain, and optimize Windows Autopilot and Zero-Touch Deployment processes.
• Deploy, manage, and troubleshoot Win32 applications, Microsoft 365 Apps, and Line-of-Business (LOB) applications.

Package, deploy, maintain, and troubleshoot enterprise applications using Microsoft Intune, including Win32 apps, Microsoft 365 Apps, and Line-of-Business (LOB) applications.

Create and manage application packages, deployment policies, detection methods, requirement rules, dependencies, supersedence, and application lifecycle management.

Coordinate application testing, rollout, upgrade, and retirement activities while ensuring compliance with organizational security and operational standards.

• Implement and administer Conditional Access policies to enforce device compliance and secure access to corporate resources.
• Monitor endpoint security posture, compliance status, and proactively remediate non-compliant devices.
• Implement endpoint security standards, hardening guidelines, and Zero Trust principles.
• Manage Windows Update for Business (WUfB), Feature Updates, Quality Updates, and update deployment strategies.
• Ensure endpoint patch compliance and security update deployment across the organization.
• Provide Level 2 and Level 3 support for endpoint-related incidents and service requests.
• Troubleshoot device enrollment, policy deployment, application deployment, compliance, and Autopilot provisioning issues.
• Conduct root cause analysis and implement corrective and preventive actions for recurring endpoint issues.
• Develop and maintain PowerShell scripts to automate endpoint administration, reporting, and operational processes.