Export & Import Staff

About the role

Manage export and import operations, including preparation and submission of export documents, coordination with freight forwarders, shipping lines, and transporters, export booking, vessel schedules, customs clearance, and required certifications. Manage import operations, including preparation and verification of import documents, customs clearance, coordination with Warehouse for goods receipt, and monitoring of INSW requirements where applicable.

Key responsibilities

Manage export operations, including preparation and submission of export documents, coordination with freight forwarders, shipping lines, and transporters, export booking, vessel schedules, customs clearance, and required certifications

Manage import operations, including preparation and verification of import documents, customs clearance, coordination with Warehouse for goods receipt, and monitoring of INSW requirements where applicable

Ensure accuracy of export and import documentation, including HS Code, product descriptions, declarations, shipping documents, import duties, and other customs-related information

Ensure customs and regulatory compliance with Indonesian customs regulations, company SOPs, and regulatory updates from Customs, INSW, and relevant authorities

Monitor and track shipments from origin to destination, including ETD/ETA, customs clearance, delivery status, and timely follow-up of delays, discrepancies, demurrage, or detention risks

Verify and check consistency of the customs duties, freight bills, and DEM/DET invoices against actual documents for payment approval

Coordinate Export Import activities with suppliers, freight forwarders, customs brokers, Warehouse, Purchasing, Finance, Production and other relevant departments to ensure smooth shipment processes

Maintain complete and accurate Export Import records, including transaction databases and physical/electronic customs documentation and invoices, ensuring readiness for internal and external audits

Identify, report, and follow up on any document data discrepancies until closure

Prepare periodic Export Import reports, including shipment activities, related costs, customs clearance performance, and other relevant information for management review

Qualifications

• Bachelor's Degree (S1) in International Business, Supply Chain Management, Logistics, Business Administration, or related field
• Minimum of 2-3 years of experience in Export Import, Logistics, or Supply Chain, preferably in a manufacturing environment

Good knowledge of export and import processes, customs procedures, international trade practices, shipping documentation, HS Code, import duties, and taxes

• Familiar with coordinating freight forwarders, shipping lines, customs brokers, suppliers, and logistics providers
• Strong documentation, analytical, communication, coordination, and problem-solving skills, with high attention to detail and accuracy
• Proficient in Microsoft Office, particularly Excel
• Familiar with customs system (CEISA, INSW, and other related system)
• Good command of English, both written and spoken