Skill diminta
AccurateCommunicationDeliveryEnglishInventory ManagementLeadershipLogisticsWarehouse Management
Deskripsi
About the role
- We are seeking an experienced
- Fulfillment Manager
- to join PT Duta Intidaya, Tbk. (Watsons Indonesia) in Jakarta on a
- full-time basis
. This is a strategic leadership position within our warehousing, storage and distribution operations, responsible for overseeing the efficient execution of order fulfillment, inventory management, and logistics coordination. The Fulfillment Manager will play a crucial role in ensuring our distribution network operates at peak performance, directly impacting customer satisfaction and company profitability. This role requires a proactive leader who can drive operational excellence whilst managing a dedicated team in our Jakarta facility.
- Key responsibilities
- Lead end-to-end fulfillment operations to ensure timely and accurate order processing and delivery.
- Manage inventory levels and stock availability while minimizing stock discrepancies and shortages.
- Collaborate with Warehouse, Logistics, Stores, and IT teams to ensure seamless fulfillment processes.
- Monitor fulfillment performance, service levels, and operational KPIs to drive continuous improvement.
- Identify and implement process improvement initiatives to enhance operational efficiency and customer satisfaction.
- Lead, coach, and develop the fulfillment team to achieve business objectives and operational excellence.
- Resolve operational issues related to inventory, fulfillment, and logistics in a timely manner.
- Prepare regular performance reports and provide recommendations for business improvements.
- What we're looking for
- 5+ years of proven experience in warehouse or fulfillment centre management, preferably within the retail, FMCG or distribution sectors
- Strong knowledge of warehouse operations, inventory management systems and supply chain logistics
- Demonstrated expertise in managing teams, with excellent leadership and motivational skills
- Proficiency in warehouse management systems (WMS) and data analysis tools
- Strong problem-solving abilities with a focus on continuous improvement and operational efficiency
- Excellent communication skills in English.
- Apply now
If you meet the requirements and are ready to take on this exciting challenge, we encourage you to submit your application including your CV and a cover letter detailing your relevant experience. Join our team and help us deliver excellence in fulfillment and customer satisfaction.