Skill diminta
CommunicationCustomer ServiceEnglishGoogle AnalyticsLeadershipMicrosoft ExcelNegotiationProject Management
Deskripsi
Tanggung Jawab
- Are you a digital leader with a passion for data, innovation, and growth? We’re looking for a
- Head of e-Commerce
to drive the overall strategy, performance, and execution of our online business across platforms. This role will be critical in shaping our digital roadmap and expanding our e-commerce presence in the personal care and beauty industry.
Your Key Responsibilities
- Develop and lead the end-to-end
- e-Commerce strategy
- across marketplaces (Tokopedia, Shopee, Lazada, etc.), and social commerce channels.
Oversee daily operations of e-commerce activities, including campaign planning, online sales performance, digital merchandising, pricing, and inventory.
Collaborate with internal teams (Marketing, Trade, Supply Chain, Customer Service, Finance) and external partners to ensure seamless customer experience and campaign execution.
- Drive
- online revenue growth
- , traffic, and conversion by optimizing digital shelf performance, promotional mechanics, and bundling strategy.
- Lead
- livestreaming, affiliate programs, and influencer collaborations
- as key growth drivers.
- Monitor and analyze platform data and KPIs (traffic, conversion, GMV, ROAS, etc.) to provide strategic insights and continuous improvement.
- Manage platform relationships and negotiate for visibility, campaign slots, and co-branding opportunities.
- Build and lead the e-commerce team with clear direction, coaching, and performance monitoring
Kualifikasi
- Bachelor's degree in Business, Marketing, Digital Commerce, or related field.
- Minimum
- 8–10 years of experience
- in e-commerce, with at least
- 3 years in a managerial or leadership role
- Proven success managing
- e-commerce operations for FMCG, personal care, or beauty products
- Familiar with
- marketplace mechanics, P&L management, campaign planning, and commercial negotiation
- Strong analytical skills and comfort with data-driven decision-making (Excel, Google Analytics, platform dashboards).
- Experience in
- livestream, affiliate, and social commerce strategy
- is a strong plus.
- Solid leadership skills, project management, and the ability to work cross-functionally in a fast-paced environment.