Head of Events

Our client is an award-winning integrated 5* luxury resort estate in South Bali. They are seeking  a dynamic and visionary Head of Events to support their multiple established Ballroom and Event Facilities.

Requirements

5+ years of strategic leadership experience in MICE, Catering, or Event Management within luxury integrated resorts, 5-star properties, or top-tier convention facilities.

• Bachelor's Degree in Hospitality Management, Event Management, or Business Administration.
• Extensive knowledge of large-scale MICE operations, international conventions, high-end weddings, and complex banqueting logistics.
• Demonstrated success in driving event revenue while maintaining collaborative synergy with F&B and operational teams.

Outstanding leadership, communication, and relationship-building capabilities, adept at liaising with high-net-worth clients, corporate organizers, and key stakeholders.

• Strong business intellect with the ability to balance high-level strategy with operational excellence.
• Full professional proficiency in English (written and spoken); fluency in additional languages is highly regarded.

Responsibilities

Strategic Leadership & Revenue Growth

Direct the strategic planning and financial performance of the MICE & Catering division, optimizing venue yield and maximizing revenue across the resort's ballrooms, outdoor lawns, and event facilities.

Formulate and execute forward-thinking MICE and catering strategies to solidify the resort's standing as Bali's premier destination for international conventions, high-profile corporate summits, and prestigious social events.

Lead strategic destination marketing efforts, enhancing the property's global prestige among top-tier international meeting planners, conference organizers, and luxury wedding buyers.

Commercial Acumen & Business Development

Apply sharp commercial acumen to drive profitability, leveraging dynamic strategic pricing, high-value contract negotiations, and targeted business development initiatives.

Cultivate and nurture high-value relationships with corporate accounts, global event agencies, luxury wedding planners, and strategic industry partners to secure sustained long-term revenue.

• Monitor global MICE trends, competitor benchmarks, and emerging market opportunities to continually refine the resort's competitive edge.
• End-to-End Operational Excellence

Oversee the complete event lifecycle—from initial lead acquisition and strategic planning to flawless on-site execution—ensuring an elevated client journey.

Guarantee the seamless execution of large-scale conferences, international conventions, and bespoke luxury weddings, upholding the highest benchmarks of 5-star hospitality service.

Ensure all event management, banquet operations, and service workflows adhere strictly to resort brand standards, corporate policies, and service excellence protocols.

Cross-Functional Collaboration & Team Empowerment

Partner closely with the EAM of MICE & Catering and F&B Service Leadership to ensure fluid synergy across MICE Sales, Catering, Banquet Operations, and Culinary teams.

Inspire, mentor, and build a high-performing MICE & Catering team, cultivating an environment centered on innovation, personal accountability, and service perfection.

Collaborate with the Marketing & Communications department to launch targeted promotional campaigns that elevate the resort's profile across domestic and international MICE channels.

Deliver accurate revenue forecasts, performance analytics, and strategic business evaluations directly to senior executive management.