Hotel Manager

Deskripsi pekerjaan Hotel Manager And Living

Job Responsibilities

• Develop, Manage and Supervise the all team at hotel (Front Office, Housekeeping, Engineering, etc)
• Ensure all operational doing smooth and minimize hard complain from customer including front desk, housekeeping, food & beverage, and maintenance
• Train, motivate, evaluate front office staff, and conduct regular performance reviews and provide coaching for staff development
• Ensure compliance with all company policies, health and safety regulations, and industry standards
• Handle administrative duties such as reporting, managing supplies, and coordinating with other departments (e.g., housekeeping, maintenance, etc.)
• Monitoring shift reports, including revenue, occupancy, and guest feedback
• Manage guest relations and resolve escalated service issues promptly and professionally
• Coordinate with owners, vendors, and external partners
• Analyze market trends and competitor activities to support pricing and promotional strategies
• Oversee maintenance and asset management to ensure facilities are well-maintained

Requirements

• Bachelor's degree in Hospitality Management preferred
• Minimum of 2-3 years of experience as Hotel Manager, Room Division Manager or requivalent
• Strong leadership and interpersonal skills
• Excellent communication skills, both written and verbal
• Ability to handle multiple tasks and work under pressure
• Proficiency in front office software and Microsoft Office Suite
• Having Certification in hospitality management or related field more preffered
• Ability to stand for long periods of time
• Willing to be placed at YOGYAKARTA