Skill diminta
CommunicationDeliveryEnglishOnboardingPresentationSQL
Deskripsi
IT Application Consultant is responsible for analyzing business requirements, implementing CARE application solutions, providing application support, and ensuring successful system running by clients. This role serves as a technical teams to ensure that applications meet business needs and operate effectively.
- Business Analysis & Requirement Gathering
- Gather, analyze, and document business requirements from clients
- Conduct meetings, workshops, and discussions to understand client needs and business processes.
- Translate business requirements into functional specifications and system requirements.
- Identify opportunities for process improvement and system optimization.
- Application Implementation
- Configure and implement applications based on client requirements.
- Assist clients during system deployment, testing, and go-live activities.
- Prepare implementation plans, project documentation, and user acceptance testing (UAT) scenarios.
- Ensure successful delivery of application implementation projects.
- Client Consultation & Support
- Provide consultation and recommendations on application usage and best practices.
- Analyze and troubleshoot application issues reported by clients.
- Coordinate with others to resolve issues and implement enhancements.
- Training & Knowledge Transfer
- Conduct user training sessions, workshops, and product demonstrations.
- Prepare user manuals, training materials, and operational documentation.
- Support clients during the onboarding and adoption process.
- Ensure users understand system functionality and business processes.
- Project Coordination
- Collaborate with Project Managers, Developers, QA Teams, and Infrastructure Teams.
- Monitor project progress and ensure deliverables are completed on schedule.
- Participate in project meetings and provide regular status updates.
- Assist in managing project risks, issues, and change requests.
- Maintenance & Continuous Improvement
- Support post-implementation activities and ongoing maintenance.
- Monitor system performance and user feedback.
- Recommend application improvements and process enhancements.
- Assist in system upgrades, patches, and new feature implementations.
- Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism
- Maintaining the confidentiality of client data
- Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or a related field
- Minimum 2–5 years of experience as an Application Consultant, Business Analyst, System Analyst, Functional Consultant, or related role.
- Having knowledge in SQL, VBnet, ASPnet, Visual Studio
- Experience in software implementation projects.
- Understanding of business processes and enterprise applications.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to work independently and collaboratively in a team environment.
- Professional proficiency in English (written and verbal)