IT Infrastructure Department Head

• Develop and execute the company's IT infrastructure strategy aligned with business objectives.
• Lead and manage IT Infrastructure, Network, System Administration, and IT Support teams.
• Ensure high availability and reliability of servers, networks, internet connectivity, cloud infrastructure, and data center operations.
• Manage LAN, WAN, VPN, Wi-Fi, firewall, and enterprise network security.
• Oversee server administration (Windows/Linux), virtualization, Microsoft 365, Active Directory, and cloud platforms.

Implement cybersecurity initiatives, including endpoint protection, vulnerability management, access control, and disaster recovery planning.

• Ensure business continuity through effective backup and disaster recovery systems.
• Manage IT infrastructure supporting manufacturing operations, ERP, warehouse, production, quality, and distribution.
• Develop and monitor IT infrastructure budgets and investment plans.
• Manage relationships with IT vendors, contractors, and technology partners.
• Establish IT policies, SOPs, standards, and governance to ensure compliance and operational excellence.
• Lead infrastructure improvement projects and technology implementation initiatives.
• Monitor infrastructure performance, system availability, and service quality through KPIs and SLA management.
• Provide strategic recommendations to management regarding technology improvements and digital transformation.
• Minimum Bachelor's Degree (S1) in Information Technology, Computer Science, Computer Engineering, Information Systems, or related field.
• Minimum 8 years of experience in IT Infrastructure, with at least 3 years in a managerial or department head role.
• Experience in Manufacturing, FMCG, Food & Beverage, or Trading & Distribution industries is highly preferred.

Strong knowledge of