Skill diminta
EnglishTroubleshooting
Gaji pasar untuk posisi ini
Median Rp3,4 jt/bulan · rentang umum Rp2,5 jt – Rp4,4 jt
Berdasarkan 474 lowongan Customer Support se-Indonesia (semua level).
Lihat data gaji selengkapnya →Deskripsi
Job Description
Handle hardware-related tasks: inventory, labelling/tagging, installation/uninstallation, upgrade/downgrade, testing, troubleshooting, and condition monitoring.
- Handle software-related tasks: inventory, installation/uninstallation, testing, troubleshooting (not including software coding).
- Support network activities: inventory, labelling/tagging, assisting vendors, testing, troubleshooting, and condition monitoring.
- Provide business support for IT issues: face-to-face at MO IT desk, remote assistance, ticketing system, and ensuring SLA compliance.
- Participate in project-based IT support
Requirements
- Fluent in English
- Minimum 1–2 years of experience in IT Support/Helpdesk role
- Strong knowledge of hardware, software, and networking troubleshooting
- Willing to be placed in Sei Mangkei, Simalungun
- Must be able to join immediately