Skill diminta
AccurateCommunicationEnglish
Deskripsi
Are you interested in becoming a Ticketing Associate and starting your journey in the exciting travel industry? If you have basic GDS knowledge and strong English communication skills, we’d love to get to know you!
- Key Responsibilities
- End-to-end ticketing processes (issue, reissue, refund, etc.)
- Respond to customer inquiries with accurate information.
- Keep productivity benchmark and accuracy as per team’s minimum standard
- Carefully follow instructions and pre-established guidelines to perform assigned tasks
- Ensure that all work is processed according to the team’s minimum standard
- Report any issues or system limitations to the direct supervisor
- Is this you?
- Fresh graduate - Minimum Bachelor's degree from any major; vocational school graduates in tourism welcome to apply
- Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills
- Prior knowledge in the travel industry and GDS (Sabre, Amadeus, Galileo, etc.) would be beneficial
- Willingness to work at both Central Jakarta and BSD City
- Ability to work flexible hours, including rotating shifts on a 24/7 schedule