Skill diminta
EnglishMicrosoft ExcelMicrosoft PowerPointNegotiation
Deskripsi
Tanggung Jawab
- Deliver & perform best on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments:
- Content management & optimization
- Campaign strategies & execution
- Chat response representation of the brand/seller
- Operations capacity and process implementation
- Progressive revenue trend and overall online sales performance
- Foster client relationships; work with sales and marketing teams and other support teams available
Design sales growth proposals; handle client communications and prepare client reports; and communicate client agendas to other staff members
- Ensure clients’ needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties
- Positive client NPS
Kualifikasi
- Fluent in English
- Experience with business fundamentals
- Minimum 1 - 3 years of eCommerce background preferably from a brand/platforms/enablers industry
- Proactive self-starter who understands Intrepid vision & mission and can be the company’s best service ambassador
- Excellent negotiation skills
- Strong interpersonal skills (empathy & flexibility)
- Proficient in excel and powerpoint