Skill diminta
CommunicationCustomer ServiceMicrosoft Office
Deskripsi
Tanggung Jawab
- Manage administrative operations for laundry and home cleaning services.
- Process customer orders, update service status, and schedule home cleaning appointments.
- Maintain customer records and coordinate with the operations team.
- Handle customer inquiries and complaints via phone and chat.
- Prepare operational reports and manage documentation and supply inventory.
Kualifikasi
- Minimum Diploma (D3) or Bachelor's Degree (S1) in any major.
- At least 1 year of experience in Administration or Customer Service.
- Proficient in Microsoft Office.
- Strong administrative, communication, and coordination skills.
- Detail-oriented, disciplined, able to multitask, and a strong team player with a customer service mindset.