Skill diminta
BudgetingCreativityCustomer ServiceDrivingEnglishFood SafetyHospitality ManagementLeadershipMultitaskingPerformance ManagementPresentationRecruitment
Deskripsi
About the role
We are seeking an experienced Manager for our café and restaurant located in the heart of Ubud, Bali. This is a full-time position offering a fantastic opportunity to lead and develop a dynamic hospitality venue in one of Bali's most vibrant cultural destinations. As Manager, you will be responsible for overseeing all daily operations, ensuring exceptional guest experiences, and driving the success of our café and restaurant. This role is crucial to maintaining our reputation for quality service and creating a welcoming environment that keeps guests returning.
- What you'll be doing
- Overseeing daily operations of the café and restaurant, ensuring smooth running of service throughout opening hours
- Managing and supervising staff members, including recruitment, training, scheduling and performance management
- Ensuring compliance with health, safety and sanitation regulations and maintaining high hygiene standards
- Monitoring food and beverage quality, presentation and preparation standards
- Managing inventory, stock levels and ordering of supplies to optimise costs
- Handling customer service enquiries and complaints professionally, ensuring guest satisfaction
- Managing financial operations including cash handling, invoicing and reconciliation
- Creating and implementing marketing strategies to attract and retain customers
- Maintaining relationships with suppliers and negotiating pricing agreements
- Reporting on performance metrics and operational KPIs to senior management
- Coordinating special events and functions at the venue
- What we're looking for
- 3+ years of experience in café, restaurant or hospitality management
- Proven track record of successfully managing staff and driving operational excellence
- Strong knowledge of food and beverage service standards and best practices
- Excellent customer service skills with the ability to handle complaints diplomatically
- Proficiency in financial management, budgeting and P&L analysis
- Strong organisational and multitasking abilities in a fast-paced environment
- Leadership skills with the ability to motivate and develop team members
- Knowledge of food safety and hygiene regulations
- Fluent English language skills; additional languages an advantage
- Experience working in Bali or Southeast Asian hospitality venues is highly desirable
- Computer literacy and familiarity with point-of-sale and restaurant management systems
- What we offer
- Competitive salary package commensurate with experience
- Opportunity to work in a prestigious venue in the cultural heart of Bali
- Professional development and training opportunities to advance your career in hospitality management
- A supportive and collaborative work environment with an experienced team
- A vibrant workplace culture that values creativity and excellence
- Exposure to diverse international guests and cultures
About us
PT Kaivalya is a hospitality establishment committed to delivering exceptional dining and café experiences in Ubud, Bali. We pride ourselves on creating a welcoming atmosphere that celebrates local culture whilst offering world-class service to our guests. Our commitment to quality, authenticity and guest satisfaction has made us a respected destination in Ubud. We are looking for passionate hospitality professionals who share our vision and values to join our team.
Ready to join our team? Apply now to become our new Manager and help us continue delivering exceptional experiences to our guests in beautiful Ubud.