Skill diminta
CommunicationCustomer ServiceMandarin
Deskripsi
About the role
PolyCool is a Chinese company establishing a sales and service company in Makassar, South Sulawesi, Indonesia, focusing on refrigeration and cold-chain solutions, products and services.
We are seeking a Mandarin–Indonesian Translator/Interpreter to support communication between Chinese management, Indonesian employees, customers, suppliers and business partners.
- Key responsibilities
- Provide Mandarin–Indonesian interpretation for daily communication between Chinese management and Indonesian employees.
- Assist with communication between the company and local customers, suppliers and business partners.
- Provide interpretation during customer meetings, business discussions, site visits and technical service activities.
- Assist Chinese technicians and management during refrigeration and cold-chain equipment installation, maintenance and service work.
- Translate business documents, technical documents, quotations, emails, messages and other company materials between Mandarin and Indonesian.
- Communicate with local customers and help understand their refrigeration and cold-chain service requirements.
- Assist with coordination between Chinese management, local employees, technicians and customers.
- Support the company in handling day-to-day communication and coordination in Indonesia.
Requirements
- Fluent in Mandarin Chinese and Indonesian, both spoken and written.
- Good communication and interpersonal skills.
- Able to interpret accurately during meetings and on-site technical/service activities.
- Experience in translation, interpretation, customer service, sales or technical service is preferred.
- Candidates with refrigeration, air-conditioning, cold-chain or engineering experience are highly preferred.
- Willing to travel to customer sites when required.
- Responsible, reliable and able to work independently.