- We are seeking a detail-oriented and analytical professional to join our team as a
- Marine Insurance & Claim Staff
- to
support the management of marine insurance and claims activities, ensuring accurate documentation, timely claim handling, and effective coordination with internal and external stakeholders.
Key Responsibilities
Claims Administration & Handling
- Assist in managing the lifecycle of
- Marine Hull, Cargo, and P&I claims
- , from initial notification and documentation to claim follow-up and settlement, in accordance with policy terms and P&I Club requirements.
P&I Coordination
- Coordinate with
- P&I Clubs, correspondents, and insurance representatives
regarding claim documentation, updates, and required follow-up actions related to third-party liabilities, crew injury, pollution, property damage, and other marine incidents.
Claim Assessment Support
Assist in reviewing claim documents, incident reports, survey reports, and supporting evidence to identify the cause of loss and assess coverage for
H&M and P&I claims
Stakeholder Coordination
- Coordinate with
- surveyors, loss adjusters, maritime lawyers, port authorities, vessel agents, and other relevant parties
- to support the investigation and resolution of marine insurance claims.
Documentation & Reporting
Maintain accurate and complete records of insurance policies, claim files, correspondence, supporting documents, and settlement information. Prepare periodic claim reports and updates for management.
Cost & Claim Monitoring
Monitor claim-related expenses, settlement progress, and outstanding claims to ensure timely processing and proper documentation. Assist in tracking claim performance and related costs.
Subrogation & Recovery Support
- Assist in identifying potential
- subrogation and recovery opportunities
- and coordinate the collection of relevant documents and information required for recovery processes.
Compliance Support
- Ensure insurance and claim documentation is maintained in accordance with applicable
- marine insurance requirements, P&I Club rules, international maritime regulations, and internal company procedures
Requirements
Education
- Bachelor’s degree in
- Insurance, Maritime Studies, Law, Maritime Law
- , or related field.
Experience
- Minimum
- 1–3 years of experience
- in Marine Insurance, Claims, Shipping, Marine Operations, or a related field. Experience handling
- Marine Hull, Cargo, or P&I claims
- is preferred.
Professional Certification
Professional insurance certifications such as
AAAIK, AAUIK
, or relevant P&I/Marine Insurance training will be an advantage.
Technical Knowledge
- Basic to good understanding of
- Marine Hull & Machinery, Marine Cargo, P&I insurance, Institute Cargo Clauses, Hull Clauses
- , and marine claim procedures. Familiarity with
- Letter of Undertaking (LOU)
- and other security arrangements is an advantage.
Regulatory Knowledge
- Familiarity with applicable
- international maritime conventions, marine liability principles, and shipowner’s third-party liabilities
Communication Skills
- Good written and verbal
- English communication skills
- , particularly for correspondence and coordination with international insurance and maritime stakeholders.
Analytical & Organizational Skills
Strong attention to detail, documentation skills, problem-solving ability, and the ability to manage multiple claims and follow-ups within deadlines.
Operational Agility
Able to work effectively under pressure and respond promptly to urgent marine incidents, including vessel damage, cargo claims, pollution incidents, and other maritime emergencies.