Membership Sales Consultant

Membership Sales Consultant

Location

South Jakarta

About Us

We are a fast-growing premium boutique fitness company offering world-class group training experiences and a strong community-focused culture. Our mission is to help people move better, perform better, and build lifelong healthy habits through exceptional coaching and hospitality.

We’re looking for a driven Membership Sales Consultant who enjoys connecting with people, achieving targets, and creating memorable customer experiences.

• Key Responsibilities
• Convert trial classes and walk-in visitors into memberships.
• Follow up with all enquiries via WhatsApp, phone, Instagram, and email.
• Conduct studio tours and recommend suitable membership packages.
• Build strong relationships with prospective and existing members.
• Reactivate inactive members through personalised follow-ups.
• Achieve monthly membership and sales targets.
• Maintain an organised sales pipeline and CRM.
• Work closely with the marketing and operations teams on campaigns and events.
• Generate referrals and corporate sales opportunities.
• Deliver outstanding hospitality throughout every customer interaction.

Requirements

• Minimum 1 year of experience in sales, hospitality, customer service, or business development.
• Experience in fitness, wellness, hospitality, luxury retail, or lifestyle industries is an advantage.
• Excellent communication and interpersonal skills.
• Confident, proactive, and target-oriented.
• Strong organisational and follow-up skills.
• Comfortable using WhatsApp, Google Workspace, and CRM software.
• Willing to work weekends and public holidays on a rotating schedule.
• Passionate about fitness, health, and delivering premium service.

Benefits

• Competitive base salary
• Attractive uncapped commission structure
• Monthly performance bonuses
• Complimentary fitness membership
• Career progression opportunities
• Ongoing sales and professional development training
• Energetic and supportive work environment
• Key Performance Indicators (KPIs)
• Monthly membership sales
• Trial-to-member conversion rate
• Walk-in conversion rate
• Lead response time
• Reactivation sales
• Referral sales
• Corporate partnership leads
• Customer satisfaction