Skill diminta
AccurateCustomer Support
Deskripsi
- The agency is looking for a Freelance Sales Agent to manage the German-speaking (DACH) and English-speaking markets,
- based on-site in Bali for the first year
, with the role potentially evolving into a hybrid setup afterward, provided physical presence continues during the high season. You will handle traveler requests from first contact through to the design of custom itineraries across Indonesia.
Beyond day-to-day sales, you will also help scout new products and experiences and contribute to opening up new destinations across the archipelago. It is a role for someone who wants their daily work to shape how travelers experience Indonesia.
- 💼 Your main missions
- 🧭 Sales & customer support
- Respond to travelers reaching out through the Evaneos platform and build a first point of trust
- Listen closely to understand each traveler's expectations and specific needs
- Share genuine, well-informed guidance on Indonesia's destinations, cultures, and traditions
- Design custom itineraries that reflect both the traveler's wishes and the agency's expertise
- 💼 Operations & practical management
- Prepare and validate detailed, accurate quotes for each project
- Handle billing with travelers throughout the booking process
- 🌟 Customer care & quality during the trip
- Stay available as the traveler's main point of contact once the trip begins
- Monitor trip quality and step in proactively if something needs adjusting
- Manage complaints, cancellations, or unexpected issues with care and responsiveness
- Collect feedback at the end of the journey to build lasting traveler loyalty
- 🌱 Responsible tourism
- Champion sustainability practices in every itinerary you design
- Favor eco-conscious suppliers and local partners
- Help travelers understand and reduce their impact on local communities and environments
- 💰 Contract conditions
📅 Type of contract
Freelance
📍 Location
- Based in Indonesia
- (compulsory presence in
- Bali
- , Indonesia during the high season, June to September)
- 🤝 Availability: As soon as possible
- ⏰ Working time: Flexible schedule
- 💻 Work mode: On-site in Bali or Remote from any part of Indonesia
- 💲 Compensation: Fixed percentage commission per dossier or sale; Monthly fixed salary
- 💫 Your advantages
- 🌏 Training trips and familiarization travel to deepen your destination knowledge
- ⏰ Flexible working hours that adapt to your rhythm
- 🎉 An annual bonus on top of your commission
- 🤝 A close-knit team culture with regular team activities and events