Partnership Manager (Temp Contract - 12 months) [WPD]

• Job description for Partnership Manager (Temp Contract - 12 months) [WPD] at SKILLS AND WORKFORCE DEVELOPMENT AGENCY (FORMER WSG)
• The temp will support Programmes Implementation and Management team in the following areas:

Responsibilities

• Liaise with programme partners on survey returns and analyse survey results
• Perform comprehensive checks on programme enrolments and liaise with programme partners to facilitate programme data dissemination
• Verify and validate claims documentation submitted by programme partners to ensure compliance
• Check for multiple programme enrolments by the same client to prevent double funding
• Check for blacklisted individuals to prevent programme enrolment
• Respond to appeals and feedback by jobseekers incorporating AI tools such as Pair and SmartCompose
• Run Robotic Process Automation bots and other automation tools
• Create jobseeker profiles in the system
• Conduct evidence checks on claims by programme partners
• Engage jobseekers at career events to verify programme eligibility and book coaching appointment
• Prepare and present reports and updates to Management

Requirements

• Proficient in using AI tools such as Pair and SmartCompose
• Proficient in using automation tools such as Plumber to manage workflows
• Proficient in using Microsoft Excel to manage data
• Effective communication skills – able to interact with internal and external stakeholders including jobseekers and programme partners
• Experience with data visualisation or RPA skills is an advantage
• Detail-oriented
• Able to work independently, yet collaboratively with internal and external stakeholders
• All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.