Skill diminta
CommunicationTime Management
Deskripsi
Tanggung Jawab
- Anti-Piracy Operations
- Collaborate with Engineering and Anti-Piracy teams to support content protection initiatives.
- Assist in identifying content piracy using forensic watermarking technology.
- Analyze watermark data to trace sources of unauthorized content distribution.
- Document investigation findings and escalate cases to relevant stakeholders.
- Maintain and update anti-piracy tracking logs and reports to ensure data accuracy.
- Playback Monitoring
- Monitor playback performance through internal dashboards to detect anomalies and system issues.
- Evaluate playback quality across devices, regions, and content types.
- Identify and escalate playback issues to the Engineering team for resolution.
- Maintain logs of recurring incidents to support trend analysis and continuous improvement.
- Product Development & Planning
- Identify operational issues and inefficiencies through daily monitoring and analysis.
- Translate insights into structured product artifacts such as Epics and User Stories.
- Define clear acceptance criteria to support efficient development execution.
- Support the preparation and participate in Iteration Planning Meetings (IPM) with cross-functional teams.
- Operations & Stakeholder Collaboration
- Develop an understanding of end-to-end video workflows, including ingestion, encoding, and publishing.
- Utilize the Content Management System (CMS) to support operational needs.
- Act as a liaison between Product, Engineering, and other stakeholders.
- Assist in preparing reports, documentation, and process improvements.
Kualifikasi
- Educational Background
- Currently pursuing or recently graduated from
- Computer Science, Information Technology, Engineering, or related fields
- Technical Skills
- Basic understanding of software development lifecycle (SDLC) and Agile methodologies.
- Familiarity with product management concepts (Epics, User Stories, backlog management).
- Comfortable working with data, dashboards, and analytical tools.
- Understanding of video streaming workflows (encoding, playback, CDN) is a plus.
- Exposure to CMS platforms or technical systems is an advantage.
- Soft Skills
- Strong analytical and problem-solving mindset.
- Detail-oriented with the ability to identify patterns and anomalies.
- Good communication skills and ability to work with cross-functional teams.
- Proactive, curious, and eager to learn in a fast-paced environment.
- Strong time management and ability to handle multiple priorities.