Product Sales Manager

• Deskripsi pekerjaan Product Sales Manager Everseiko Group
• Product Sales Manager

is responsible for managing product strategy, technical performance, and the quality of tire products. This role serves as a key liaison between technical teams and the commercial team (Sales), while also providing technical support and training to dealers, distributors, and customers.

Key Responsibilities

• Manage product strategy and the product development roadmap.
• Act as a bridge between technical teams and the commercial team (Sales) to ensure alignment.
• Conduct product quality analysis, including warranty claims, product returns, and failure investigations.
• Perform tire wear and damage analysis to identify root causes and improvement opportunities.
• Provide technical support and deliver training to dealers, distributors, and customers.
• Coordinate with global teams/principals regarding technical issues, product improvements, and alignment with quality standards.
• Support continuous improvement initiatives to enhance product performance and customer satisfaction.

Qualifications

• Bachelor’s degree in Engineering (Industrial Engineering, Mechanical Engineering, or Physics).
• Fluent in spoken and written English.
• Minimum 7–10 years of experience in technical, warranty, or quality roles, preferably within the tire or automotive industry.
• Strong knowledge of tire construction, product performance, tire testing, and wear & damage analysis.
• Proven experience in handling product quality issues and warranty claims.
• Skills & Competencies
• Strong analytical and problem-solving skills.
• Excellent communication skills and ability to work cross-functionally.
• Ability to deliver technical presentations and training effectively.
• Experienced in preparing technical reports and documentation.