Progress Advisor English 1 Sunter

Deskripsi pekerjaan Progress Advisor English 1 Sunter English 1 (HS Group)

Job Description

Manage courses' schedule and progress

Communicate among course teachers, parents and kids to track the teaching quality and study results, keep solid relationship with all customers, achieve renewal target

• Achieve the targets of retention, referral and customer satisfaction
• Handle the complaints and suggestions
• Other duties and responsibilities assigned by company when needed

Requirements

• Excellent communication skills
• Able to communicate clearly, politely, and easy to understand
• Being able to choose the right communication channel (face to face, e-mail, telephone, message)
• Able to concentrate, understand, respond, and remember fully what has been said
• A strong team player, able to work well with colleagues

National problem solvers, able to prioritize customers, find and provide solutions to customer problems in their best interests while adhering to EF's rules and values

• Strong salespeople, able to quickly understand company products and knowledge, and effectively present EF schools and products to customers
• Time management skills, able to set priorities, and complete tasks on time with high quality
• “I can” attitude and passion
• Good English language skills, minimum B1 for oral and written
• Bachelor’s Degree