Execute manual testing processes, including functional, regression, and User Acceptance Testing (UAT) to ensure application quality internally.
Write, structure, and update technical documentation, including Standard Operating Procedures (SOPs), user manuals, and release notes using platforms like Confluence or Notion.
Support operational application needs and flexibly balance tasks across Developer, Technical Writer, and Operational App functions depending on the workload to maintain team efficiency.
Minimum of a Diploma Degree (D3) or Bachelor's Degree (S1) in Information Technology, Computer Science, Information Systems, or a related field.
Proficient in test case & test plan design, manual testing (functional, regression, UAT), and bug reporting/tracking (using Jira or similar tools).
Ability to write clear, cross-team understandable technical documentation (SOPs, user manuals, release notes), alongside familiarity with documentation tools (Confluence/Notion/Markdown).
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