Quality Assurance Manager

Job Summary

Responsible for leading the Quality Assurance function, ensuring compliance with CPOTB/GMP, BPOM, Halal, and other applicable quality standards. This role oversees quality systems, regulatory compliance, internal and external audits, continuous improvement initiatives, and cross-functional quality management to ensure consistent product quality and manufacturing excellence.

Key Responsibilities

Quality Management System

Develop, implement, and continuously improve the Quality Assurance system, SOPs, and quality policies in compliance with BPOM, CPOTB/GMP, Halal, and applicable regulations.

Quality Compliance

Ensure all manufacturing processes, raw materials, packaging materials, and finished products consistently meet quality standards, regulatory requirements, and company specifications.

Quality Improvement & Risk Management

Lead investigations, Root Cause Analysis (RCA), CAPA implementation, and continuous improvement initiatives to minimize quality risks and improve operational performance.

Audit & Regulatory Compliance

Lead internal and external audits, manage regulatory inspections, and ensure timely closure of audit findings while maintaining compliance with BPOM, Halal, ISO, and GMP requirements.

Cross-Functional Collaboration

Partner with Production, R&D, Engineering, Supply Chain, and Regulatory Affairs to ensure product quality throughout the product lifecycle, including new product development.

Quality Documentation & Reporting

Oversee quality documentation, deviation management, change control, product release, and quality reporting to support business and regulatory requirements.

Team Leadership

Lead, coach, and develop the Quality Assurance team while fostering a strong culture of quality, compliance, and continuous improvement across the organization.

Qualifications

Bachelor's Degree in Pharmacy, Chemistry, Food Technology, Biology, Chemical Engineering, or a related field.

Minimum 5-7 years of experience in Quality Assurance, with at least 3 years in a managerial role within the Pharmaceutical, Herbal, Food & Beverage, Cosmetics, or FMCG manufacturing industry.

• Strong knowledge of CPOTB/GMP, BPOM regulations, Halal Assurance System, ISO 9001, ISO 22000, and Quality Management Systems.
• Experienced in internal/external audits, CAPA, Root Cause Analysis (RCA), FMEA, SPC, risk management, and quality improvement initiatives.
• Proficient in Microsoft Office and quality management systems.
• Strong leadership, analytical thinking, communication, problem-solving, and stakeholder management skills.
• Willing to be based at Yogyakarta.