Quality Assurance

• Coordinate and communicate with cross-functional teams through Microsoft Teams and Slack to support testing activities and resolve issues.
• Participate in daily meetings to provide progress updates, discuss testing activities, and address potential blockers.
• Conduct requirement grooming sessions with the Product Owner to clarify business requirements and testing expectations.
• Participate in three-week Scrum cycles, including test planning, scenario assignment, and testing activities.
• Design, prepare, and manage test scenarios using TestRail based on business requirements and acceptance criteria.
• Perform testing activities in the User Acceptance Testing (UAT) environment.
• Conduct manual testing for website applications and mobile applications to validate functionality and ensure requirements are met.
• Identify, document, and report bugs with supporting evidence through Jira.
• Capture and organize testing evidence in OneDrive, then import the evidence into TestRail for test documentation and traceability.
• Track testing progress, test execution results, and defect resolution throughout the testing cycle.
• Collaborate with developers, Product Owners, and other stakeholders to investigate defects, perform retesting, and validate bug fixes.

Experienced in performing manual testing to verify application functionality, identify defects, and ensure the system operates according to business and technical requirements.

Skilled in testing web-based and mobile applications across various functionalities, user interactions, and platforms to ensure application quality and reliability.

Able to develop structured test scenarios based on business requirements, functional specifications, and user workflows to ensure comprehensive test coverage.

• Familiar with using TestRail for test case management, test execution tracking, test result documentation, and monitoring testing progress.
• Proficient in utilizing Jira to report, track, monitor, and manage defects and issues throughout the software testing lifecycle.
• Experienced in using Microsoft Teams for team communication, coordination, progress updates, and collaboration during testing activities.