Skill diminta
Attention to DetailCRMEnglishFront OfficeMicrosoft Office
Gaji pasar untuk posisi ini
Median Rp3,4 jt/bulan · rentang umum Rp2,4 jt – Rp4,4 jt
Berdasarkan 427 lowongan Hospitality se-Indonesia (semua level).
Gaji lowongan ini 6% di atas median pasar.
Lihat data gaji selengkapnya →Deskripsi
Manage booking inquiries across multiple channels, maintain accurate availability, and coordinate guest requests and arrival details with relevant teams to ensure a seamless booking and check-in experience.
Tanggung Jawab
- Respond promptly to booking requests via email, phone, and online platforms.
- Maintain up-to-date availability across booking channels (OTA, website, direct).
- Communicate special requests, guest preferences, and arrival details with relevant teams to ensure a smooth check-in experience.
Kualifikasi
Diploma or A Bachelor’s degree.
Minimum 1 year’ experience in reservations, booking, or front office roles, preferably within the hospitality or villa management industry is preferred.
- Fluent in English (Spoken and Written); additional languages are a plus.
- Proficiency with reservation systems (PMS, CRM) and standard office software.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Friendly, professional, and customer-oriented attitude.
- Flexibility to work varied shifts, including weekends or holidays, if required.
- Available to join immediately.