Skill diminta
AccurateCommunicationEnglishFront OfficeGuest RelationsMicrosoft Office
Gaji pasar untuk posisi ini
Median Rp2,5 jt/bulan · rentang umum Rp1,5 jt – Rp3,1 jt
Berdasarkan 19 lowongan Hospitality di Jakarta.
Lihat data gaji selengkapnya →Deskripsi
Tanggung Jawab
- Welcome residents/guests and manage parents’ visits (approval, visiting hours, and required forms).
- Handle daily mail distribution, update room availability, and manage room reservations.
- Oversee equipment lending/return, ensure good condition, and record in the logbook.
- Provide information, respond to complaints, share announcements, and escalate issues to relevant parties.
- Prepare reports on violations/incidents and maintain accurate records and correspondence.
Kualifikasi
- Bachelor’s degree in Hotel Management, Tourism, or a related field.
- Minimum 2 years of experience in Guest Relations, Receptionist, or Front Office, preferably from a hotel or hospitality environment.
- Strong service orientation with excellent interpersonal and communication skills.
- Demonstrated analytical, conceptual, creative, and innovative thinking abilities.
- Proficiency in English, both written and spoken; proficiency in other languages is a strong plus.