Skill diminta
CommunicationCustomer ServiceEnglishLeadership
Deskripsi
About the role
- A Restaurant Leader role managing and supervising 1 floor activities to ensure consistent service standards and customer satisfaction.
- Key responsibilities
- Manage and supervise all restaurant floor activities to ensure consistent service standards and customer satisfaction
- Check the quality of food and beverages before they are served to customers
- Manage restaurant floor equipment, tableware, and other supplies
- Lead, train, and motivate the service team to provide high-quality customer service
- Ensure all staff comply with applicable health, safety, and hygiene standards
- Monitor staff attendance and supervise team performance
- Respond to reservations, greet customers with a smile, and handle customer complaints professionally
- Submit daily operational reports and provide recommendations for service improvement
- About you
- At least 1 year of experience as a Restaurant Floor Supervisor or in a similar leadership position in the restaurant industry
- Minimum high school diploma or equivalent
- Good spoken and written English communication skills
- Ability to handle multiple tasks simultaneously and prioritize work effectively
BONUS
2 MEALS
PETROL ALLOWANCE