Skill diminta
CommunicationCustomer ServiceEnglishFood SafetyInventory ControlLeadership
Deskripsi
About the Role
Our client is looking for a proactive and service-oriented Restaurant Supervisor to oversee daily restaurant operations, lead the service team, and ensure an excellent dining experience for every guest. The ideal candidate is a hands-on leader with strong communication, team management, and problem-solving skills.
- Key Responsibilities
- Supervise daily restaurant operations and ensure smooth service throughout the shift.
- Ensure consistent food and beverage service quality and guest satisfaction.
- Handle guest inquiries, feedback, and complaints professionally.
- Monitor staff attendance, grooming, discipline, and compliance with service standards.
- Coordinate with the kitchen, bar, and management teams to ensure efficient operations.
- Monitor stock levels, assist with inventory control, and minimize wastage.
- Ensure cleanliness, hygiene, and safety standards are maintained throughout the restaurant.
Qualifications
- Minimum 2 years of experience in restaurant or hospitality operations, preferably with supervisory experience.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Good problem-solving abilities and the ability to work under pressure in a fast-paced environment.
- Good understanding of restaurant service standards, food safety, and operational procedures.
- Good English communication skills; additional languages are an advantage.
- Willing to work flexible shifts, including weekends and public holidays.