Sales Director

PalFish, yang didirikan pada tahun 2015, adalah platform pembelajaran bahasa Inggris online yang berkembang pesat dengan kantor pusat di Tiongkok dan memiliki lebih dari 4.000 karyawan. Dengan cabang yang berkembang di Thailand, Vietnam, dan Malaysia, PalFish terus memperluas kesuksesannya di seluruh Asia.

Working Arrangement

• 9am-6pm, off Monday and Tuesday.
• Job Overview
• We are seeking a strategic and results-driven
• Sales Director

to lead and scale our Indonesia telesales organization. This role will be responsible for driving revenue growth, developing high-performing sales teams, optimizing sales operations, and supporting PalFish's continued expansion in the Indonesian market. The Sales Director will work closely with senior management to execute the company's business strategy while building a strong sales culture focused on performance, accountability, and customer success.

• Key Responsibilities
• Sales Strategy & Business Growth
• Develop and execute the overall sales strategy to achieve the company's revenue and growth objectives in Indonesia.
• Drive customer acquisition and maximize conversion performance through effective telesales operations.
• Identify market opportunities, customer trends, and competitive insights to support business expansion.
• Collaborate with senior management to formulate short-term and long-term sales plans.
• Team Leadership & Management
• Lead, inspire, and manage the Indonesia telesales organization, including Sales Managers, Team Leaders, and Course Consultants.
• Build, coach, and develop high-performing sales leaders capable of managing scalable sales teams.
• Establish a strong performance-driven culture with clear accountability and continuous improvement.
• Conduct regular one-on-one coaching, performance reviews, and leadership development sessions.
• Sales Performance Management
• Set sales targets, KPIs, and performance metrics for individuals and teams.
• Monitor daily, weekly, and monthly sales performance and conversion rates.
• Analyze sales reports and identify performance gaps with actionable improvement plans.
• Ensure consistent execution of sales processes and best practices.
• Sales Operations
• Optimize lead management and sales workflows to improve productivity and conversion efficiency.
• Work closely with Marketing to improve lead quality and customer acquisition performance.
• Collaborate with Product, Customer Success, and Operations teams to enhance the customer journey.
• Continuously improve CRM utilization and sales reporting accuracy.
• Recruitment & Talent Development
• Partner with HR to recruit, interview, and onboard top sales talent.
• Develop structured onboarding, coaching, and ongoing training programs.
• Build internal succession plans for future Sales Managers and Team Leaders.
• Foster employee engagement and retention within the sales organization.
• Reporting & Business Analysis
• Prepare regular sales forecasts, business reports, and management presentations.
• Provide strategic recommendations based on sales performance, market trends, and operational data.
• Monitor budget utilization and sales productivity.
• Cross-functional Collaboration
• Work closely with Marketing, Product, Operations, Customer Service, and Finance to achieve company objectives.
• Represent the Indonesia sales organization during regional meetings and business planning discussions.

Requirements

• Bachelor's degree in Business, Marketing, Management, or a related field.
• Minimum
• 8 years of sales experience
• , and at
• least 5 years in high-level sales leadership
• Proven experience managing
• large telesales teams
• Strong track record of achieving revenue growth and leading high-performing sales organizations.
• Experience in EdTech, Education, SaaS, E-commerce, or other high-volume sales environments is highly preferred.
• Strong analytical, leadership, coaching, and people management skills.
• Excellent communication, negotiation, and decision-making abilities.
• Comfortable working in a fast-paced and target-driven environment.
• Based in Jakarta and willing to travel frequently to other cities in Indonesia
• Preferred Qualifications
• Experience leading multi-level sales organizations with Team Leaders and Sales Managers.
• Experience developing sales processes, KPIs, commission structures, and performance management systems.
• Experience working in international or multinational companies.
• Familiarity with CRM systems and sales analytics tools.
• Ability to communicate in
• English
• for business discussions;
• Mandarin
• proficiency is an added advantage.
• What We Offer
• Competitive base salary with performance incentives.
• Leadership opportunity in a fast-growing international EdTech company.
• Regional career development and international exposure.
• Opportunity to build and lead a high-impact sales organization.
• Professional training and leadership development.
• Collaborative and entrepreneurial working environment.
• Opportunities to participate in regional business meetings and global leadership events.