Skill diminta
CRMCommunicationOnboarding
Deskripsi
Sales & Partnership
Penempatan
Bali, Denpasar
Kategori
Full Time
Industri
Sales & Marketing
Gaji
Level Posisi: Supervisor / Coordinator
Usia
Jenis kelamin yang lebih diutamakan
Uraian Tugas
Day-to-Day Responsibilities
Receive and respond to sales inquiries (berths, agency services, provisioning, partnerships) via WhatsApp, email, website, or CRM using approved templates.
- Record and update all leads, client details, follow-ups, and sales statuses in the CRM daily with 100% accuracy.
- Assist in preparing quotations, rate cards, partnership decks, and product sheets using approved sales kits.
- Manage after-sales communication, including thank-you messages, service completion notes, and client feedback requests.
- Prepare follow-up reports for events and e-newsletters, covering lead quality, partnership potential, engagement, and next steps.
- Ensure all outcomes and pending items are recorded in the Daily Sales Activity Log.
- Partner & Internal Coordination
Support new partner onboarding by collecting required documents, updating partner profiles, coordinating rate card uploads, and scheduling introductory meetings.
- Ensure all onboarding activities comply with the approved Partnership SOP.
- Coordinate with the Marketing team to update sales materials, brochures, and partnership listings.
- Documentation, Database & Risk Management
Ensure proper filing and compliance of sales documents, including contracts, commissions, referrals, MoUs, proposals, NDA drafts, and supplier rate cards.
Maintain and update databases of yacht brokers, captains, agents, provisioning suppliers, and luxury partners.
Identify and escalate urgent client issues, missing information, incorrect rates, or potential risks to the Sales Manager or Head of Commercial.
- Reporting
- Prepare Daily Sales Activity Reports covering new leads, follow-ups, pending proposals, client responses, and items requiring approval.
Submit Weekly and Monthly Sales Reports including
- Lead volume and conversion rates
- Partnership interactions and MOM summaries
- Market insights
- Key challenges and opportunities
- Syarat & Kualifikasi
- Minimum 3–5 years of experience in sales support and partnership
- Familiarity with CRM tools
- High level of accuracy in data entry and documentation.
- Ability to manage multiple tasks in a fast-paced environment.
- Business etiquette and communication mastery
- Strong organizational skills with the ability to manage multiple deadlines.
- Comfortable managing online documents, shared drives, and reporting templates.
- Succesfully achieve targets
Keahlian yang dibutuhkan
Sertifikasi yang dibutuhkan
Fakultas atau Jurusan yang lebih disukai
Kemampuan bahasa yang lebih disukai
Untuk disabilitas
Tidak